Frequently Asked Questions

Lexington Chem-Dry uses a proprietary Hot Carbonating Extraction (HCE) process that delivers a deep clean while using 80% less water than traditional steam cleaning. This means carpets dry faster, often within hours.

Yes, Lexington Chem-Dry specializes in removing tough stains. Our advanced cleaning solutions are effective on many types of stains, but the results may depend on the age and severity of the stain.

For the best results and to extend the life of your carpets, we recommend professional carpet cleaning every 6-12 months, depending on traffic and usage.

On average, carpets cleaned by Lexington Chem-Dry dry within 1-2 hours. Drying times may vary based on humidity, airflow and carpet type.

Yes, our cleaning process is gentle and effective for natural fibers like wool. We customize our approach to ensure the best results without damage.

Pricing varies depending on several factors, including the size of the area, the type of cleaning service needed, the severity of stains, and whether additional treatments like pet urine removal or protective solutions are required. Because Lexington Chem-Dry offers a premium cleaning experience, our prices may be slightly higher than traditional steam cleaning services—but the value you receive far outweighs the cost.

Most upholstery dries within 2-3 hours. Drying times may vary depending on the fabric type, ventilation, and humidity levels in your home.

Yes, Lexington Chem-Dry can clean most types of upholstery fabrics, including synthetic, natural, and delicate materials. Our technicians assess your furniture to determine the best cleaning approach.

The cost depends on factors such as the size of the furniture, the type of fabric, and any additional treatments like stain removal or fabric protection. Give us a call for a detailed quote.

For the best results and to extend the life of your furniture, we recommend professional cleaning every 12-24 months, depending on usage and exposure to dirt, pets, or spills.

Yes, we can apply a special fabric protector after cleaning to shield your furniture from spills and stains, keeping it looking cleaner for longer. Ask your technician for details.

Lexington Chem-Dry can clean a wide variety of area rugs, including synthetic, wool, silk, cotton, and other natural or blended fibers. We tailor our cleaning approach based on the rug’s material, construction, and condition.

Yes, Lexington Chem-Dry specializes in cleaning delicate and antique rugs. We use gentle but effective methods to protect the colors, fibers, and intricate designs of your valuable rugs.

For the best results and to extend the life of your rugs, we recommend professional cleaning every 12-18 months, depending on foot traffic and exposure to dirt or pets.

Regular vacuuming, rotating the rug to distribute wear evenly, and addressing spills immediately can help keep your rug in good condition between professional cleanings.

The cost of area rug cleaning depends on factors like the rug’s size, material, condition, and the treatments required. Contact your local Lexington Chem-Dry for a personalized quote.

Yes, Lexington Chem-Dry’s treatment is effective even for severe pet odor issues caused by multiple accidents. Our technicians inspect the affected areas to develop a customized cleaning plan.

The time required varies depending on the extent of the issue. Most treatments can be completed within a few hours, but deeply soiled areas may take longer to treat and dry.

Lexington Chem-Dry can treat pet odors in carpets, area rugs, and upholstered furniture. We adjust our cleaning methods based on the material to ensure effective odor removal without damage.

Before treatment, clear the areas we are cleaning of furniture and any small items on the floors. Inform the technician of all problem spots to ensure the best results.

Lexington Chem-Dry cleans a wide variety of surfaces, including ceramic tile, porcelain tile, marble, granite, and other natural stone. Our process is designed to work safely and effectively on most materials.

No, our technicians are trained to assess the condition of your surfaces and use appropriate methods to avoid damage.

Regular sweeping, mopping with a pH-neutral cleaner, and quickly wiping up spills can help maintain your tile and grout between professional cleanings.

The time depends on the size and condition of the area being cleaned. Most jobs can be completed within a few hours.